Question: Q: WD My Passport can't copy files from mac, but only copy files to mac I have eventually got my personal mac, the problem is I have a WD My Passport portable HD, with all my art, photos, and data I had done with the PC. My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. With WD Discovery™ software, you can also work across both Mac and PC. We provide a downloadable HFS+ driver for Windows® 10, 8.1 or 7 to enable you to read and write to your My Passport Ultra for Mac drive without reformatting. To start, particularly if you have a WD My Passport no Mac in the title, you will need to format your external hard drive. I have a specific article to teach you how to format WD My Passport for Mac use the link to find out how. Then you may want to partition your WD My Passport drive.
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Note that none of your questions have any thing to do with iPhoto - for specific answer on how to use yoru MyPassport disk you need to contact their suppor tor support forums
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By default the iPhoto library is stored in your Pictures folder (not in a my Pictures folder - not sure where you got that) - if you do not have a Pictures folder then you have deleted it - it is there by default on all new Macs
In general for a drive to be used as storage for your iPhoto library it must be formatted Mac OS extended (journaled) - you can check this by selecting the drive in the finder and getting info - it is is not formatted mac OS extended (journaled) you can reformat it using the MyPassport software or disk utility in your applications folder (note that this erases everything on the disk)
Once you have an extrenal drive that is formatted Mac OS extended (journaled)
Moving the iPhoto library is safe and simple - quit iPhoto and drag the iPhoto library intact as a single entity to the external drive - depress the option key and launch iPhoto using the 'select library' option to point to the new location on the external drive - fully test it and then trash the old library on the internal drive (test one more time prior to emptying the trash)
And be sure that the External drive is formatted Mac OS extended (journaled) (iPhoto does not work with drives with other formats) and that it is always available prior to launching iPhoto
And backup soon and often - having your iPhoto library on an external drive is not a backup and if you are using Time Machine you need to check and be sure that TM is backing up your external drive
For iMovie support it is best to post in the iMovie forum
LN
Oct 6, 2013 8:37 PM
Summary: The WD My Passport for Mac is not showing up in Finder nor in Disk Utility? WD external hard drives won't work on Mac? Follow the tutorial in this article to fix the issue and recover data from not showing up/not working WD HDD without data loss.
West Digital external hard drives, such as WD My Passport for Mac, WD Elements Portable, or WD Easystore, are trusted by a large number of users to store the massive amounts of photos, videos, and music files, etc. What's more, they are widely known thanks to their auto backup, password protection, and high reliability compared with other external HDD.
However, everything has flaws. At times, the WD My Passport drive won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility, or WD external hard drive light is on but not work. Even worth, it may become unreadable on Mac computer. In either way, your important data on this drive will become inaccessible.
If the WD My Passport drive is not showing up in Finder, Disk Utility or on the desktop after connecting to your Mac, how to find it and make it work? If your WD My Passport isn't showing files, how to access data? You'll get answers here.
- Table of contents
- 1. Why isn't My Passport drive showing up on Mac?
- 2. Troubleshoot WD My Passport drive not showing up on Mac issue
- 3. How to fix My Passport for Mac not showing up on Mac issue?
- 4. What to do if My Passport drive is not recognized?
- 5. Bonus tips
Why isn't My Passport drive showing up on Mac?
Sometimes, an external hard drive not showing up in Disk Utility/Finder on Mac is just because the USB cable or the USB port on your Mac is bad. In addition, the following reasons may also lead to WD external hard drive not showing up or not working.
- Recent macOS update issue
- System failure
- Virus infection
- Motherboard issue
- WD My Passport drive damage or corruption
Troubleshoot WD My Passport drive not showing up on Mac issue
As mentioned above, malfunctioned USB port or Mac computer, the broken USB cable and some hardware problems can also make WD My Passport not showing up on Mac. You can do some basic checks to troubleshoot whether this issue is resulted from those factors.
1. Safely remove the WD My Passport external hard drive and reconnect it to the USB port. Try quickly plug and slowly plug, sometimes it just works for no reason.
2. Check whether the USB cable or USB port is bad by connecting other external hard drives to this USB port or cable and see if that makes a difference.
3. Reboot your Mac computer to see if your WD My Passport external hard drive is not showing up in Disk Utility/Finder or not.
4. Connect the WD My Passport external hard drive to another Mac computer or Windows PC, which will find out if it is the incompatible file system of the drive that makes this WD My Passport external hard drive undetectable.
How to fix My Passport for Mac not showing up on Mac issue?
If the WD My Passport external hard drive for Mac still does not work or not show up in Finder/Disk Utility after the basic checks, go ahead to try out the solutions as below to make it show up on Mac.
Solution 1: Check Finder Preferences
If your WD My Passport external hard drive is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. In other words, you didn't allow your external hard drives showing up in the Finder or on the desktop.
Now, follow the guide below to set Finder Preferences and make the WD My Passport external hard drive for Mac show up in Finder or on the desktop.
Step 1: Go to Finder > Preferences > General tab.
Step 2: Tick the 'External disks' option to show the WD Passport hard drive for Mac on the desktop.
Step 3: Go to Sidebar tab, tick 'External disks' under 'Devices' to show your WD Passport hard drive for Mac in Finder.
Solution 2: Check My Passport for Mac in Disk Utility
If the My Passport for Mac external hard drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not.
When checking WD My Passport in Disk Utility, you could have two results:
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Case 1: Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting.
Case 2: Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all.
Here, we'll show you solutions to case 1.
Method 1: Mount WD My Passport for Mac in Disk Utility manually
Sometimes, external hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the external hard drive. So it's possible that you'll see the WD My Passport for Mac drive not mounting in Disk Utility. In this situation, you can manually mount the external hard drive.
Step 1: Go to Applications > Utilities > Disk Utility.
Step 2: Click 'Show All Devices' in View option at the left corner of Disk Utility.
Step 3: Select your WD My Passport for Mac drive from the left sidebar and click the Mount button on the top of Disk Utility window.
Instead, you can also click on the mount icon beside the drive to mount it immediately.
Method 2: Repair My Passport for Mac drive with First Aid
If you can't mount the WD My Passport external hard drive for Mac manually, there should be some file system problems in this drive. But don't worry. There is a native repair tool called First Aid in your Mac computer's Disk Utility, which is able to analyze and repair basic hard drive problems especially with file systems and catalogs, extends, volume bit maps. You can follow the instructions to fix this problem.
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Step 1: Go to Disk Utility.
Step 2: Select the WD My Passport for Mac external hard drive.
Step 3: Click First Aid on the top of the Disk Utility window.
Step 4: Click Done when the reparation finishes.
Solution 3: Erase/Reformat My Passport for Mac
If First Aid was unable to fix the errors in the WD My Passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the WD My Passport for Mac not showing up on Mac problem by reformatting.
The situation is, reformatting will assign a new file system but will erase your data on this drive as well. To avoid the loss of important data, please make sure you have a backup copy of data. Without a backup? It's not necessarily the end of the world. You can at first recover data from the WD My Passport portable drive for Mac with professional Mac data recovery software, like iBoysoft Mac Data Recovery.
iBoysoft Mac Data Recovery is free external hard drive data recovery software for Mac that is able to recover deleted files on Mac, recover data from formatted, inaccessible, corrupted, unmountable, unreadable external hard drives, hard drives, USB flash drives, SD cards, memory cards, etc. It's compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.
Recover data from My Passport for Mac with iBoysoft Mac Data Recovery
Step 1: Download and install iBoysoft Mac Data Recovery on Mac.
Step 2: Launch iBoysoft Mac Data Recovery.
Step 3: Select My Passport for Mac and click 'Next' button to scan all data on this drive.
Step 4: Preview the searching results, choose files you need, and click 'Recover' to get them back.
Reformat My Passport for Mac in Disk Utility
After recovering data from this drive, you can now courageously proceed to erase your WD My Passport external hard drive with no fuss.
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Step 1: Go to Disk Utility.
Step 2: Select the WD My Passport for Mac external hard drive in the left sidebar.
Step 3: Click Erase on the top of the Disk Utility window.
Step 4: Complete the information for your drive (such as new format, partition scheme, and so on) and click Erase.
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What to do if the WD My Passport drive is not recognized/detected?
If Disk Utility can't show up My Passport for Mac external hard drive at all, it means the WD My Passport drive is not recognized. Very probably, your My Passport for Mac may have some physical problems. It's better to send it to a local reparation center.
Bonus Maintenance Tips for WD My Passport external drives for Mac
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Apparently, most external hard drive not showing up issues are caused by unsafe ejection and sudden power outrage. In order to maintain your WD My Passport portable drive in good condition, you should pay attention to:
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- 1. Make sure that your WD My Passport portable hard drive doesn't become physically damaged.
- 2. Always safely and properly unmount the WD My Passport for Mac drive after using it.
- 3. Don't just unplug the USB cable, on the contrary, unmount your drive by right-clicking (control-click) on the icon on the Desktop or in the Finder and choose Eject.